Centers of Excellence Networks

Our nurse consultants provide the information you need to make informed decisions about your care and help guide you to a Centers of Excellence Networks program that meets your specific needs.

NOTE: Please check with your employer to see which programs they offer.

Transition of Care

UnitedHealthcare recognizes the importance of continuity in health care. In certain circumstances, a newly covered person who is receiving treatment by a non-participating provider may qualify for Transition of Care benefits for a limited time before being required to transition to network providers.

Neonatal Resource Services

Neonatal Resource Services works with the Healthy Pregnancy Program to identify pregnancies that may be high risk.

• Get support from a highly-trained neonatal nurse consultant
• Find and access national-leading Neonatal Intensive Care Units (NICUs) and our Centers of Excellence facilities.
• Receive education on caring for your baby when discharged home and any ongoing support services as needed

Healthy Pregnancy Program

We have a program all about healthy pregnancy. Get personal support through all stages of pregnancy and delivery at no extra cost to you. The Healthy Pregnancy Program will help you through every stage of your pregnancy and delivery. We provide 24-hour access to experienced nurses, access to our online Healthy Pregnancy Owner’s Manual and other materials, as well as complimentary gifts and money-saving coupons.

Bariatric Surgery Program

Get the education and personal support you need before and after weight-loss surgery.

• Get direct access to online weight loss services, personal health coaches, exercise and nutritional experts
• Benefit from wellness, disease management and other programs
• Receive proactive telephone support
• Find qualified Centers of Excellence facilities

Chronic Obstructive Pulmonary Disease Program

The Chronic Obstructive Pulmonary Disease program can help you develop skills to breathe a little easier.

• Improve exercise tolerance and overall health
• Access to registered nurses to help you reduce risk factors, including smoking and exposure to second-hand smoke
• Receive information on how to notice respiratory symptoms

United Behavioral Health

Sometimes we all need a little help. As a UnitedHealthcare member, you have free access to a Web site dedicated to your mental and behavioral health.

• Confidential and specialized help when you need it for anxiety, stress, depression, coping with change and more
• Licensed and certified professionals and treatment facilities, matched to your unique needs
• Support and answers to questions, problems or worries you might have about treatment

Employee Assistance Program

The challenges you face each day can overwhelm you. Your home life, your happiness and your performance at work all can suffer. We can help. Your Employee Assistance Program (EAP) provides confidential support for those everyday challenges, and for more serious problems. It’s available around the clock anytime you need it.

What can my EAP do for me?

You may be struggling with stress at work, seeking financial or legal advice, or coping with the death of a loved one. Maybe you just want to strengthen your relationships with your family. Your benefit offers assistance and support for all these concerns and more:

• Depression, stress and anxiety
• Relationship difficulties
• Financial and legal advice
• Parenting and family problems
• Child and elder care support
• Dealing with domestic violence
• Substance abuse and recovery
• Eating disorders

From short-term counseling services and referrals to more extended care, your EAP benefit offers just what you need. To find out more, give us a call or visit www.liveandworkwell.com.

Cancer Resource Services

Extra support and care coordination for those facing a cancer diagnosis

• Use our network of cancer Centers of Excellence to find doctors, hospitals and treatments for specific types of cancer
• Get information for yourself or family members with cancer
• Talk with nurse consultants who can help you understand your options and help you make more confident decisions

Asthma Program

The Asthma Disease Management program helps reduce unnecessary hospitalizations and health care costs, reduce missed days of work or school and seeks to improve your quality of life. The program helps you:

• Avoid triggers that induce or aggravate asthma attacks
• Reduce or eliminate your risk factors, such as smoking
• Manage your condition by following a medication plan, peak flow meter use, and other physician treatment plans
• Monitor your asthma so you can recognize warning signs of an attack and take appropriate actions to resolve them

Reproductive Resource Services

Receive education and guidance about infertility treatment and treatment options from specialized nurse consultants.

• Find and get access to our Centers of Excellence network
• Get the care you need for a successful pregnancy outcome